Privacy Policy

This Privacy Policy describes how Dayleeds LLC collects, uses, and shares information when you use the Dayleeds analytics service and this website. It describes our current practices.

Who we are

Dayleeds LLC
2010 S Rouse Street
Pittsburg, Kansas
support@dayleeds.com

Dayleeds is an independent product for HubSpot sales teams. For any privacy question, write to support@dayleeds.com.

What Dayleeds processes, and what it does not

Dayleeds processes supported HubSpot CRM records and sales-activity metadata. Two boundaries define the service and apply everywhere in this policy:

• Email. Processing may include sender and recipient identifiers, subject lines, timestamps, direction, send status, and delivery, bounce, open, click, reply, and other engagement metadata. Dayleeds does not intentionally ingest or store email bodies.
• Calls. Processing may include the assigned owner, timestamps, duration, call status, disposition or outcome, direction, and the CRM records a call is associated with. Dayleeds does not intentionally ingest or store call audio, recordings, or transcripts. The integration also does not request call titles, notes, or participant phone numbers.

Subject lines and other free-text fields are synced as written. Please do not place sensitive or regulated data in subject lines or other free-text fields.

Information we collect

• Account and authentication data. The name, business email, and authentication references used to sign in, handled through our authentication provider, together with session and related technical data.
• Workspace and organization data. The workspace, membership, roles, and settings you configure in Dayleeds.
• HubSpot CRM data. When you authorize the connection, Dayleeds reads supported records: contacts, companies, owners and teams, and the associations between them.
• Email metadata and subject lines. As described above, excluding email bodies.
• Call metadata. As described above, excluding recordings and transcripts.
• Derived analytics. The aggregates, rates, segments, and recommendations Dayleeds computes from the data above.
• Demo and contact submissions. The name, business email, company, optional phone number, and message you send through the public demo or contact form.
• Billing records. Subscription, invoice, and transaction records handled through our payment processor. Dayleeds does not store full payment card numbers.
• Technical and security logs. Reasonable application, access, and error logs used to operate and secure the service.

How we use information

• Account and workspace data to authenticate you, place you in the correct workspace, and administer your account.
• HubSpot CRM data, email metadata, and call metadata to produce the follow-up signals, engagement analytics, activity coverage, and coaching views that are the service.
• Derived analytics to display your dashboards and exports.
• Demo and contact submissions to respond to your request.
• Billing records to charge the plan you selected, issue invoices, and meet tax and accounting obligations.
• Technical and security logs to keep the service available, diagnose problems, and detect or prevent abuse.

How information is shared

• Service providers. We share information with the subprocessors that run the service. Each one, what it does, and what it handles is listed on our Subprocessors page.
• Customer-authorized HubSpot integration. Data flows from HubSpot to Dayleeds because you authorize it, and you can revoke that authorization at any time.
• Legal and safety. We may disclose information where required by law or where reasonably necessary to protect the service, our customers, or others.
• Business transfer. Information may transfer as part of a merger, acquisition, or sale of assets, subject to this policy.
• No sale, no ad sharing, no model training. Dayleeds does not sell customer data, does not share it for cross-context behavioral advertising, and does not use it to train general-purpose or third-party AI models.

Your controls

• Revoke the connection. You can remove Dayleeds in HubSpot under Settings, Connected Apps at any time. Revoking there stops future syncing but does not by itself delete data already synced.
• Disconnect and delete. A workspace admin or owner can disconnect HubSpot and permanently delete the workspace's synced HubSpot data in one step from Settings, under Data and privacy. This removes the synced activity, contacts, companies, and owners and the analytics derived from them, deletes stored HubSpot tokens, and revokes the app with HubSpot.
• Export. Every analytics view in the app offers a CSV export of the data behind it, including Raw Data. For a broader export, write to support@dayleeds.com.
• Delete. Use the in-app deletion described above, or ask us at support@dayleeds.com. A workspace owner can also delete the entire Dayleeds workspace, which cancels billing. Your user login is kept because you may belong to other workspaces.
• Billing. Manage your subscription and payment details through our payment processor.

In-app deletion removes the data from our active systems when you confirm it. Backups age out separately, as described below.

Data retention

• Synced customer data stays in your workspace until you delete it or we delete it under this policy.
• After termination, active customer data may be retained for up to 30 days so you can export it or reactivate, unless you ask us to delete it sooner.
• Backups containing customer data are deleted, overwritten, or rendered inaccessible within 90 days after deletion from active systems.
• Contracts, billing, tax, fraud-prevention, security, and legal records may be retained for as long as legitimately necessary.
• Truly aggregated or deidentified data may be retained where it cannot reasonably be used to identify a customer or an individual, and we do not attempt to reidentify it.

Where data is processed

Dayleeds processes data in the United States and in the other provider locations listed on our Subprocessors page. Our standard terms cover processing for customers in the United States and Canada. Processing subject to EU, EEA, UK, or Swiss data protection law requires a separate written amendment; write to support@dayleeds.com if you need one.

Security

Dayleeds requests read-only HubSpot access, stores authorization tokens as ciphertext rather than plain text, and applies logical access controls designed to prevent one workspace from reading another workspace's data. See the Security page for the current controls, and the Data Processing page for how we handle data on your behalf.

Children's privacy

Dayleeds is a business product sold to organizations. It is not directed to children, and we do not knowingly collect information from children. If you believe a child has provided us information, write to support@dayleeds.com and we will delete it.

Changes to this policy

We may update this policy as the product and our providers change. The date at the top reflects the current version, and material changes will be posted here before they take effect.

Contact

Privacy questions: support@dayleeds.com, or Dayleeds LLC, 2010 S Rouse Street, Pittsburg, Kansas.